Effective Date: December 5, 2024

At Arun Optical, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website https://arunoptical.com and make purchases. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

When you visit Arun Optical, we collect both personal and non-personal information to provide you with an optimal shopping experience.

1.1 Personal Information

We collect personal details when you:

  • Create an account on our website
  • Place an order
  • Subscribe to our newsletter or promotional emails
  • Contact our customer service team

The personal information we collect includes:

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment information (credit card details, PayPal, etc.)
  • Order history

1.2 Non-Personal Information

We also automatically collect non-personally identifiable information when you interact with our website, such as:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on the site
  • Referral source and exit pages

This information helps us understand how visitors use our website and allows us to improve the user experience.

2. How We Use Your Information

We use your information in the following ways:

  • To process and fulfill orders: Your personal and payment information is used to complete your transactions and deliver your products.
  • To enhance user experience: Your information helps us improve our website, products, and customer service.
  • To communicate with you: We send order updates, promotions, and newsletters if you’ve subscribed.
  • To personalize your experience: We tailor content and offers based on your shopping preferences and behavior.
  • To comply with legal obligations: We may use your data to comply with applicable laws, regulations, and legal requests.

3. Data Sharing and Disclosure

At Arun Optical, your privacy is important to us. We do not sell or rent your personal information to third parties. However, we may share your data with trusted third parties in the following cases:

  • Service Providers: We share your data with trusted vendors who help us with processing payments, shipping orders, and sending marketing communications. These service providers are required to handle your information with the same level of care and privacy as we do.
  • Legal Compliance: We may disclose your information when required by law, such as in response to a subpoena or court order, or when we believe it’s necessary to protect the rights, property, or safety of Arun Optical, our customers, or others.

4. Cookies and Tracking Technologies

Arun Optical uses cookies and similar technologies (e.g., web beacons, pixels) to enhance your shopping experience and analyze site performance. Cookies are small files placed on your device that allow us to recognize your browser and capture certain data. You can choose to disable cookies through your browser settings, but this may impact the functionality of our website.

Cookies help us:

  • Improve site navigation and performance
  • Track and analyze user behavior to offer personalized recommendations
  • Enable secure logins and shopping cart features

For more information on how we use cookies, please see our Cookie Policy.

5. Data Security

We take data security seriously. Arun Optical employs industry-standard encryption protocols (such as SSL encryption) to protect your personal information during transmission. Our servers are secured against unauthorized access to safeguard your data.

However, no system is completely secure, and while we strive to protect your information, we cannot guarantee absolute security. We encourage you to use strong, unique passwords for your account and avoid sharing your login details with others.

6. Your Data Protection Rights

Under privacy laws, you have certain rights regarding your personal data. These include:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: If your personal data is inaccurate or incomplete, you can request correction.
  • Right to Erasure: You can request that we delete your personal data, subject to certain legal conditions.
  • Right to Restriction of Processing: You can request that we restrict the processing of your personal data in certain circumstances.
  • Right to Object: You can object to the processing of your personal data, particularly in relation to marketing.
  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format.

To exercise these rights, please contact us at support@arunoptical.com.

7. Third-Party Links

Our website may contain links to third-party websites, such as affiliate programs or advertisers. These websites have their own privacy policies, which may differ from ours. Arun Optical is not responsible for the content or privacy practices of these external sites.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you are a parent or guardian and believe that we have collected personal data from a child under 13, please contact us immediately, and we will take steps to delete such information.

9. Changes to This Privacy Policy

Arun Optical reserves the right to update or modify this Privacy Policy at any time. If we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Arun Optical
Email: support@arunoptical.com